Everything you need to know about installing, configuring, and getting the most out of ZS B2B Gateway.
Installation takes about 60 seconds:
No coding or theme editing required. The app works on every Shopify theme via the App Embed system.
Yes — ZS B2B Gateway is built for both. The app automatically detects your plan and adjusts the workflow:
Both flows give your wholesale customers the same purchasing experience — different mechanism, same outcome.
Most merchants are live with a working wholesale form in under 15 minutes:
No. Everything is configured through visual editors:
If you can use Shopify admin, you can use ZS B2B Gateway.
No. The form appears as a floating button or embedded section that you can position anywhere. It doesn't modify your theme files or interfere with other apps.
The price visibility feature uses a theme app block that you opt-in to add — it never edits theme code directly.
Yes — extensively. The drag-and-drop form builder lets you:
Four core fields (First Name, Last Name, Email, Company) are required for the app to function but their labels can be edited.
Auto-tagging applies tags to applications based on the data submitted in the form:
You can also enable "Sync to Shopify segment" on any rule to automatically create a matching customer segment in Shopify.
You create a pricing rule inside the app (e.g., "wholesale customers get 25% off all products"). The app then:
No need to manually create or maintain Shopify discounts — the app does it for you.
Yes. Price Visibility rules let you control who sees your prices:
You can scope rules to specific collections or products, and use bypass tags so approved wholesale customers always see prices.
Yes — the storefront form is fully mobile-responsive with touch-optimized inputs, large tap targets, and real-time validation. Over 60% of wholesale applications typically come from mobile.
The admin interface inside Shopify also works on mobile and tablet through the Shopify Mobile app.
Yes. Select multiple applications using checkboxes in the Applications list, then click Bulk approve. The system queues them for processing in the background — you'll get a confirmation toast and can keep working while approvals process.
Bulk approve is available on the Pro and Plus plans.
Yes. The Free plan includes up to 5 wholesale applications per month, the drag-and-drop form builder, basic email notifications, and the dashboard. It's perfect for testing or low-volume stores.
No credit card required to install.
Yes. Plan changes take effect immediately through Shopify's billing system. Upgrades are prorated based on your billing cycle. Downgrades take effect at the end of the current billing period.
If you downgrade below your current usage (e.g., from Pro to Starter with 100 applications already this month), the app will continue to work but new applications will be limited to the plan's quota until the next billing cycle.
Billing is handled through Shopify's app billing system. Refunds are reviewed case-by-case — if you're unhappy with the app within the first 14 days, contact us at contact@zilancer.com and we'll work with you.
On the Free and Starter plans, once you hit the monthly application limit, new submissions will be paused and your applicants will see a "Temporarily unavailable" message. You'll receive an email and admin notification to upgrade.
Pro and Plus plans have no application limits.
No. The price you see on the pricing page is what you pay — no per-application fees, no transaction fees, no add-ons.
If you use file uploads heavily (over 10 GB of stored files per month), we'll reach out about a custom storage tier — but this is rare.
No. The wholesale form button uses asynchronous loading — it doesn't block page rendering. The form itself loads only when a customer clicks the button.
Lighthouse scores typically show under 5ms impact on page load with the floating button active. The price visibility theme block adds zero perceived latency.
Yes. Security measures include:
Read our full Privacy Policy and Security page for details.
Within 48 hours of uninstall, the app triggers Shopify's mandatory data deletion webhooks. We delete:
Customer records, tags, and discounts already created in your Shopify store remain in your store — they belong to you. Only the app's own database records are deleted.
Application data is stored in Neon (PostgreSQL, US/EU regions). Uploaded files are stored in Cloudflare R2 (global edge network). Emails are sent via Resend (US).
Full sub-processor list is in our Privacy Policy.
Yes. The app uses Shopify's App Embed and Theme App Block systems, which are theme-agnostic. We've tested with Dawn, Sense, Refresh, Studio, Trade, and the most popular third-party themes (Impulse, Prestige, Empire, etc.).
If you have a heavily customized theme, the theme blocks can be repositioned via the theme editor's section drag handles.
Our typical response times:
For urgent issues, email contact@zilancer.com with "URGENT" in the subject.
Yes — different levels by plan:
Yes. We've built migration helpers for the most popular wholesale apps. Contact us with details about your current setup and we'll help you move applications, tags, and settings over.
Migration is free on Pro and Plus plans.
Not yet — but it's on our roadmap for late 2026. We're focused on perfecting the merchant experience first. If you have specific API needs, email us and we'll factor your use case into the design.
Our support team replies within 24 hours. Reach out and we'll help you get up and running — or just answer any pre-install questions you have.
Join hundreds of Shopify merchants automating their B2B operations. Free plan available — no credit card required.